East Midlands Airport

Immigration Hall Graphics

We loved brightening up the Immigration Hall at East Midlands Airport to create a welcoming and engaging arrival experience for passengers. The new graphics transform the space into a vibrant introduction to the region, celebrating the character, landmarks and heritage of the East Midlands while encouraging visitors to explore the area.

The challenge:

East Midlands Airport wanted to enhance the immigration hall so that it felt more welcoming and reflective of the local area rather than simply a functional processing space. The aim was to introduce graphics that would showcase the region and create a stronger first impression for arriving passengers.

The solution:

We designed a series of large-scale graphics highlighting iconic landmarks, cultural touchpoints and heritage sites from across the East Midlands. The visuals bring colour and interest to the space, helping to create a brighter environment that celebrates the region and offers passengers an engaging introduction as they arrive.

The impact:

Customer Service and Planning Director at East Midlands Airport, said:

“I’m pleased that in response to customer feedback we have enhanced our arrivals experience. The changes we’ve put in place mean there’s a warmer welcome to East Midlands for inbound customers.”